DEEP FREEZE PACKAGING

We use plenty of dry ice and a reusable, custom branded insulated cooler, a packaging combination that will insure your products arrive frozen and in excellent condition whether you choose Ground or Overnight delivery.

Myrtlebeachseafoods.com offers Ground, 2-3 Day and Overnight delivery from Myrtle Beach, SC to the lower 48 continental United States For Saturday delivery, you must select NEXT Day as your shipping method.

SHIPPING RATES
Our shipping rates are determined by the total weight of your order and the postal zip code to where your order is being shipped. Unlike most companies who base their shipping charges on total dollar value, we use current UPS and FEDEX shipping tables. There are no hidden shipping costs. In the event no one is home to receive your order, we strongly recommend you send your package to a business address to insure delivery. Sending your package to a commercial address will also guarantee a speedy arrival.

If you have questions regarding our shipping methods or policy, please email us at HERE We’ll get back to you within 24 hours. For all EXPRESS orders received by 11 am (EST), your order will ship the the same day whether it's NEXT DAY or 2DAY air.

PERISHABLE FOODS
When ordering fresh foods, your total perishable order must be a minimum of 10 pounds. We use plenty of dry ice or gel packs and a reusable, custom branded insulated cooler - a packaging combination that will insure your products arrive frozen and in excellent condition whether you choose Ground or Overnight as your shipping method. We have been doing this for years.

If you are selecting Ground delivery to ship your perishable foods, your package will be delivered in 5 business days or less from the day we receive your order. If you need your package delivered for a specific date, please advise with a date

We encourage perishable orders to be delivered to a business or commercial address Myrtlebeachseafoods.com is not responsible or liable for deliveries where the customer is not available to receive the order. All perishable food orders are final. If our Overnight courier fails to deliver your package on time (and your perishables are spoiled), you will receive a refund for your order and shipping charges incurred. There are no product or money back guarantees on GROUND shipments. Please note that we do not ship perishable foods over the weekend.

For live blue crab orders, we recommend you have your blue crabs delivered the day before or the day of your boil via FedEx. For more information on how to keep your blue crabs in good condition once your receive them, call or e mail us.

EMAIL NOTIFICATION
After you shop and checkout, you will receive an email notification stating that your order is in process. We will then proceed to pick and pack your order for shipment. If all items are in stock and are ready for shipment, your credit card will be processed. Once the order has been shipped, you will be notified via email with a tracking number. For Overnight deliveries, tracking numbers are not provided via email.

TRACKING YOUR ORDER
 Go Online to the website of the shipper and you will be able to tack your shipment. We recommend 2nd day Ground, east of the Mississippi.

BACK-ORDERS
If an item is out of stock, we will contact you via email asking if you would like to back-order that item, or if you would like us to forward your order immediately. Back-ordered items generally arrive in our warehouse within 10 to 14 days. If you choose to back-order, we will proceed with shipping your original order and will bill your credit card for those items being shipped. After we receive new stock, we will then ship your back-order and will bill your credit card accordingly, along with new shipping charges.